Joel Prasetya — Industrial Engineer

Solving problems that don't fit in a spreadsheet

Industrial engineer who drives 30–60%+ operational improvements across industries from healthcare to aerospace and automotive. I own my projects, interfacing between data, design, and stakeholders: users, engineers, business leaders, everyone who sees a piece of the problem.

Today, I lead AI adoption at FreshDirect. I simplify and automate complex workflows, build knowledge bases teams can trust, and integrate real-world systems with data, capturing relationships in semantic and technical ontologies.

I create MCP servers to connect AI with work tools and systems, configure access to SQL servers, and design the guardrails that keep output reliable.

Joel Prasetya

I own delivery end-to-end

01
Process discovery
02
Pain point identification
03
Solution ideation
04
Testing and iteration
05
Build and implementation
06
Result and exectution
32%
Productivity increase
Diagnosed Ford production robot handoff delays and redundant actions from using HMI and timing data, then reconfigured the automation logic.
64%
Annual cost reduction
Redesigned logistics across Volvo's North-American distribution centers to convert waste management costs into earnings.
39%
Time saved
Built interface enhancements for Caterpillar's global telemetrics data and analytics workflow, reducing unnecessary app switches and surfacing insights faster.
1,800+
Customer prospects managed
Automated data processing for Singapore Airlines to identify all global aircrafts requiring servicing across a 5-year horizon as customer leads.

What I do

Whether with pharmacists in a hospital, engineers in a factory, or data analysts in a Control Tower, my approach to processes is always the same:

Working with the team at a conference Site visit — truck Automation line — robot Shipyard site visit Trade show
Start where the work actually happens
The documented process and the real one are never the same. I go watch before I model anything.
Define the problem
A vague problem gets a vague fix. I write down exactly what's broken, for whom, and how we'll know it's solved before touching a solution.
Find the constraints
Most operations have a single governing bottleneck. Fixing anything else just moves the queue around.
Design with, not for
The operators know where it breaks. The best changes are usually theirs, made legible and permanent.
Stay past the launch
Improvements decay on contact with a shift change. I stick around for the part where it holds or it doesn't.
Leave successfully behind
A fix that depends on me being in the room is a temporary fix. I build the version that runs without me.

Where I've been

Grocery e-commerce, automotive, aviation, heavy equipment, and healthcare.

2026 — Now
Sr. Industrial Engineer, Process Improvement
FreshDirect
2025
Advanced Process Engineering Intern
Constellium Automotive
2025
Healthcare Operations Optimization Consultant
Michigan Medicine
2024
Parts Supply and Logistics Intern
Volvo Cars USA
2023
Industrial Analytics Consultant
Caterpillar
2022
Commercial Division Intern
Singapore Airlines Engineering Company
Education
2025
M.S.E. Industrial and Operations Engineering
University of Michigan · GPA 3.97
2024
B.S.E. Industrial and Operations Engineering
University of Michigan, Magna Cum Laude · GPA 3.57
AI & building
Claude Code, ontologies, OKF, MCP servers, automation, Python, Java, C/C++
Data & systems
SQL, relational databases, Power BI, ETL pipeline design, data modeling, SAP, WES, WMS
Delivery & process
Stakeholder management, process mapping, project coordination, root cause analysis, Lean Green Belt

If the work sounds familiar, let's talk

Happy to compare notes on an operations problem, a role, or a project — reach me at joelpisme@gmail.com or 917-535-8749.

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© 2026 Joel Prasetya
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